Australia's Leading Digital Asset Exchange




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Our mission is to provide an exceptional cryptocurrency trading experience for all users.

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Safely Secure

Overlapping security structure

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Localized

Global operations with
local support

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Fast Execution

Capable of processing
1.4 million orders/sec

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Great User Experience

Zipmex gives traders choice
of assets...

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Lowest Buy Prices

Engineered to deal with large
volumes of trades

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Immediate Deposits

Zipmex platform has been
designed for speed.

ABOUTZIPMEX

Zipmex is a regulated digital currency exchange provider which is seeking to become a market leader in the Asia Pacific region by offering fast trades, high liquidity and a broad choice of cryptoassets.

about-zipmex

Exchange Bitcoin at Zipmex

If you have been keeping up to date with news in the world of cryptocurrency, you should be familiar with Bitcoin (BTC).

First and foremost, Bitcoin is a decentralized digital currency without a central bank or sole administrator. It can be sent from user to user using the Bitcoin network. Bitcoin made its debut in 2009. Today, it is regarded as the first decentralized cryptocurrency to be introduced to the world. The introduction of Bitcoin spearheaded the new age of blockchain technology and various other digital assets.

Bitcoin allows for fast transactions in the international network. It also leverages strong cryptography to combat hacking.

Now, there are many other digital assets in the crypto world which you can exchange Bitcoin for.

If you are looking for a cryptocurrency exchange to swap your Bitcoin for other digital assets, Zipmex is the exchange you’ve been looking for. We cater to Bitcoin and other digital assets.

Use our platform to exchange your BTC for XRP, Litecoin and more.

Using Our Platform to Exchange BTC

To exchange BTC for other cryptocurrencies on our platform, you would need to register an account with us. After creating your account, you will need to verify your details for extra security. Once your account has been set up, you will be able to buy, trade and sell cryptocurrencies with ease.

Zipmex has incorporated a user-friendly interface which makes navigating on our exchange much easier. All digital assets on our platform are also 100% secure and insured so you can exchange your BTC with a peace of mind.

How You Can Reach Out

The Zipmex team strives to give all users the best experience possible on our cryptocurrency exchange. Should you have any questions, please click here to leave us a message on our online inquiry form.

FAQ’s Just The Facts.

Get started on Zipmex

Simply signup here: https://exchange.zipmex.com/signup, enter your information, and submit the form. Then check your email for the secret code that we've sent you. Use it to activate your account.

Important: After you activate the account, check your email aga6in to find important information we've sent about your account. Next, go to Account > Get Verified to verify the account. Once verified, go to Account > Funding > Deposit to make a deposit.Once your account is funded, you can start trading!

How to sign up on Zipmex

To create an account, first make sure you are visiting the official Zipmex site at https://zipmex.com.au/.

You can quickly create an account directly on the home page by typing your email, preferred username, and password.

The minimum password length is 8 characters but we recommend using a long unique password created by a password manager.
If the password is less than 25 characters long, it must contain one special character, one number, and cannot contain your username.

Please read and agree to our terms of service and privacy policy, before checking the box and clicking “Sign Up”.

For more advanced options you can click the “Sign Up” button at the top right of the home page which will take you to
https://au.zipmex.com/signup.

Please confirm your password, complete the captcha and click the “Activate Account” button.

Congratulations! You have successfully created your Zipmex account and you’re ready to get started.

Does Zipmex provide a wallet service?

Zipmex is an exchange service, not a wallet service. We provide clients the ability to deposit and withdraw funds to our corporate wallet for safe keeping while the funds are being exchanged or trade, but we do not provide a personal wallet service.

Zipmex uses cold storage and a hot wallet like many digital asset exchanges, so your sending address for a digital asset will not be the same as your deposit address. Do not attempt to withdraw digital assets from Zipmex if ownership of the sending address is relevant to the transaction (for example, if you're depositing into an Initial Coin Offering (ICO) address, Zipmex's hot wallet will be the depositor and not your personal Zipmex deposit address).

If you do deposit to a Zipmex address that is not listed on your deposit page, it will not be possible for us to return the funds. It is your responsibility to ensure that the address to which you are depositing is listed on your deposit page.

If you withdraw from Zipmex to a third party that returns the withdrawal to the address from which it was sent, those assets will not be recoverable by Zipmex. Please take the relevant steps to prevent your funds from being sent to addresses that are not listed on the deposit page of your account.

How do I buy and sell currency on Zipmex?

Before you can start buying and selling, you'll need to deposit funds into your Zipmex account. Once your account is funded, you can use the order forms under the "Buy & Sell tab to place orders. Note that the currency pair you select plays a role in determining what is bought or sold:

  • If the "buy" button is selected and currency pair x/y is selected, then currency x will be bought and currency y sold.
  • If the "sell" button is selected and currency pair x/y is selected, then currency x will be sold and currency y will be bought.

Currency Exchange: Buying/selling and currency pair selection

In currency exchange, there is always one currency that is bought and one that is sold (the sold currency is used to purchase the bought currency). The currencies bought and sold are determined by two things in the order form. First, whether the "buy" or "sell" button on the order form is selected, and second, which currency pair is selected. If you want to buy or sell the second currency in a pair (the quote currency), you have to think backwards, since the "buy" button will actually sell the quote currency in exchange for the base currency and the "sell" button will buy the quote currency using the base currency. Below is a summary:

  • If the "buy" button is selected and currency pair X/Y is selected, then currency X will be bought and currency Y sold.
  • If the "sell" button is selected and currency pair x/y is selected, then currency X will be sold and currency Y will be bought.

Examples:
If you have funded your account with US Dollars (USD) and wish to acquire Bitcoin (BTC), you can do so by placing a new buy order using the BTC/USD currency pairing. This will exchange your USD for BTC according to the details of your order.

Now, if you are holding Bitcoin Cash (BCH) on your account and wish to acquire more Bitcoin (BTC), you can do so by placing a new sell order using the BCH/BTC currency pairing. This will exchange your BCH for BTC according to the details of your order.

Verifying your account

After signing up for an account, your account has to be verified before you can use funding methods or start trading. Laws and regulations require that we verify your account by asking who you are and where you live. Zipmex takes every measure to prevent fraud and be fully compliant with KYC and AML regulations for trading of digital assets.

We offer different levels of verification for your account, otherwise known as Tiers. See the following resources for more information on verifying your account on Zipmex

What are the Verification Tiers?

o open a basic account (Tier 1) and get started trading, we only ask a few things. An advanced account (Tier 2 and higher) is like opening a bank account and requires supporting documents.

The different Verification Tiers are as follows:

Tier 1- this is the default Tier obtained after registering your account and confirming your email address. You can deposit and withdraw in digital currency only. Trading, however, is enabled for Crypto to Crypto only.

Tier 2 - you can deposit, withdraw and trade in digital currency, fiat currency funding is accessible to you. Bank deposits and withdrawals are available to clients in some areas at this Tier. Full name, date of birth, country and phone number are required. You are required to provide your physical address and identity proof.

Basic requirement for verification

In order to be eligible to register a Zipmex account and use our services, you must meet the following basic requirements:

  • Age - You must be 18 years or older
  • Email - You must have an email address that can receive emails from us

Required documents for (Tier 2) verification

In order to get your account verified to Tier 2 or higher, we require the following documents to be uploaded in your account:

  • Copy of a valid ID document
    Valid documents include: passport, national identity document ("ID" or "identity card") or drivers license (front + back)
  • Proof of residence document

Valid documents include, but are not limited to: bank statement, credit card statement, utility bill (water, electricity, gas, internet, phone), payroll statement or official salary document from employer, insurance statement, tax document, residence certificate.

However there may be other situations where we require you to upload an ID confirmation photo.